Mattress Atrium has two shops
#02-03 set up as a demonstration and sales presentation.
#02-27/28 set up as a showroom with wide range of mattresses and bedframes.
The sales person told me all their products are fully imported from UK, USA and Australia.
His business card and showroom display show prominently the logos SEVERUS giving the impression of the brand name. His sales knowledge, presentation and demonstration convinced me. I bought it on the spot with full payment.
After received the product I found that my purchased has been MISLED. My recorded SMS with the salesman prove what he claimed was all lies and misleading. He wanted turn nasty.
I went to CASE he refuse to admit his misleading sales and claim that I have signed the purchased order. Yes I did sign without looking at it as I trusted him. I intended to go to small claim court but could not wait for the process. The mattress was intact and not been used for more than a month and couldn’t wait any longer so I give up trying.
If you are thinking of buying a mattress and bedframe, think again. If you have place an order and was been misled, think about it.
Resources
1. CASE
2. Small Claim Court
full article >> http://www.johngohks.blogspot.com/
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